Communication, trust and fluent relationships: keys for managing the social complexity in construction projects. Learnings from a case study
Abstract
Complexity in construction projects and how to address it has been the subject of many recent studies. The nature of complexity, its social dimension and the current tools for managing it have been studied using a study case. The results show that, because of the large number of people involved in construction projects, a formal risk management system is not enough to achieve success. Social complexity should also be taken into account. The possible solutions for proper management of social complexity would include trust among all the parties, fluent relationships and communication.
References
Downloads
Published
Issue
Section
License
COPYRIGHT AGREEMENT AND AUTHORSHIP RESPONSIBILITY
Â
All paper submissions must carry the following duly signed by all the authors:
“I certify that I have participated sufficiently in the conception and design of this work and the analysis of the data (wherever applicable), as well as the writing of the manuscript, to take public responsibility for it. I believe the manuscript represents valid work. I have reviewed the final version of the manuscript and approve it for publication. Neither has the manuscript nor one with substantially similar content under my authorship been published nor is being considered for publication elsewhere, except as described in an attachment. Furthermore I attest that I shall produce the data upon which the manuscript is based for examination by the editors or their assignees, if requested.â€