Human Resources Management Review: Work Discipline, Motivation, and Leadership Style
DOI:
https://doi.org/10.15520/ijbm.v10i01.3195Abstract
Research related to the role conflict in Internal Auditor members as campus functional
staff who also doubles as teaching staff (lecturers). Role conflict is a form of confusion
over different double instructions and must be done at the same time. This study
aims to determine the causes and types of role conflict experienced by members of the
Internal Oversight Unit. This research uses descriptive qualitative method through a
deep interview approach. Based on interviews with three informants from one member
of the IA, the head of the IA and one of the IA oversight units, the results of the
study showed that the dual occupational factors that caused role conflict were the
level of interest, work demands and the absence of welfare benefits. The role conflict
experienced by the University IA is more to the conflict within the individual regarding
the conflict of time and pressure experienced. However, in carrying out their duties
still uphold professionalism and create functional conflict because it is able to deal
with conflict with initiative and creativity.
Key words: Role Conflict and Internal Control Unit
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