IMPLEMENTATION OF COMPETENCY LEVEL ASSESSMENT: A CASE OF MALAYSIA PUBLIC SERVICE REMUNERATION SYSTEM

Abstract

The performance appraisal in the Malaysian Public Service (MPS) is a process and emphasis on increasing and reinforcing productivity, discipline, creativity, professional competence, service contribution, personnel traits, values, and ethics of the employees. This paper examines the employee’s perception towards the implementation of competency level assessment (CLA). Several research findings were reported to assess the practice of CLA in measuring employee’s performance in the MPS. Most of the research findings show that there is a significant relationship between all the examination components with the effective implementation of CLA in the MPS. However, the extent of CLA ability to accurately measure the employees’ performance in relation with the employees’ core business is still debatable. This paper offers wide perspectives of research finding on the implementation of CLA to measure public service performance. It is hopes it’s contributes to the body of knowledge on performance measurement issues by looking at the practices from the MPS.